Terms and Conditions

These Terms & Conditions govern your use of www.ltsgoodenterprise.co and purchases made through our online store. By accessing this website or completing a purchase, you agree to the terms below.


1. Data Collection & Privacy

We value your privacy and are committed to protecting your personal information.

What Data We Collect

When you interact with our website or make a purchase, we may collect:

  • Full name

  • Email address

  • Phone number

  • Shipping/billing address

  • Payment details (processed securely through third-party gateways)

  • Browsing behavior and purchase history

How We Use Your Data

We use this data to:

  • Process and fulfill your orders

  • Communicate updates (e.g. order/shipping status)

  • Improve our website experience

  • Respond to customer support queries

  • Send promotional emails (only with your consent)

Who We Share It With

We do not sell or trade your data. We may share your data with:

  • Courier services for delivery

  • Payment gateways for transaction processing

  • IT service providers (e.g., hosting, email platforms) for functionality and security

  • Authorities if legally required (e.g., for fraud or tax compliance)

All data is handled securely and in compliance with Malaysian Personal Data Protection Act (PDPA).


2. Return & Refund Terms

By placing an order, you agree to the conditions outlined in our Return & Refund Policy.

Eligibility:

  • Items must be returned within 7 days of delivery.

  • Items must be unused, undamaged, and in original packaging.

  • Non-returnable items include opened software, screen protectors, and clearance items.

Return Process:

  1. Submit a return request to [email protected] with your order details.

  2. Upon approval, you will receive return instructions.

  3. Ship the item back to our address (customer pays shipping unless due to our error).

  4. Refunds are processed within 7–14 business days of receiving and inspecting the item.

For full details, refer to our Return & Refund Policy.


3. Use of Website

You agree not to use this site for:

  • Fraudulent or unlawful activity

  • Attempting to hack or misuse site content

  • Breaching any third-party rights

We reserve the right to terminate access or cancel orders for violations.


4. Intellectual Property

All content, branding, images, and text on this website are the property of LTS GOOD ENTERPRISE and may not be copied or used without permission.


5. Pricing & Availability

All prices are listed in MYR (Malaysian Ringgit). We reserve the right to change pricing, discontinue products, or limit quantities at any time without prior notice.


6. Limitation of Liability

We are not responsible for:

  • Losses from courier delays, customs holds, or acts beyond our control

  • Compatibility issues with devices not sold through us

  • Indirect or consequential damages arising from use of products


7. Governing Law

These terms are governed by the laws of Malaysia, and any disputes shall be handled in Malaysian courts.